What's your cancellation policy?
You may cancel your subscription at any time on the website. If you attempt to cancel on the app, it will re-direct you to the website.
To cancel, simply:
1. Log into your account on my.fitlovesquad.com.
2. In the upper right hand corner, click the three dashes to open the menu.
3. In the menu, click “Dashboard.”
4. Under “Billing,” you will find a button to cancel your account.
You may also cancel your membership by emailing tech support at firstname.lastname@example.org.
Please note: Upon cancellation, you will continue to have access to the program until the end of your original subscription, however, you will be removed from the Facebook support group immediately.
Unfortunately, we do not offer refunds for monthly memberships.
Annual memberships must be cancelled within three (3) days of being created to be eligible for refunds.
For more information regarding our refund policy, please read our article “Do you offer refunds?” which can be found under “Related Articles” below.